/* KI-Support-Assistent im Partnerportal — alle Klassen mit Präfix sa- */

.sa-root {
    --sa-z-index: 1086;
    --sa-bg: #ffffff;
    --sa-panel: #f5f7fb;
    --sa-border: #d8dee8;
    --sa-text: #1f2937;
    --sa-muted: #6b7280;
    --sa-primary: #1f4fd6;
    --sa-primary-dark: #173aa0;
    --sa-danger: #b42318;
    --sa-success: #027a48;
    --sa-shadow: 0 24px 64px rgba(15, 23, 42, 0.18);

    position: fixed;
    right: 24px;
    bottom: 24px;
    z-index: var(--sa-z-index);
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: 12px;
    color: var(--sa-text);
    font-size: 14px;
    pointer-events: none;
}

.sa-root > * {
    pointer-events: auto;
}

/* Mensch-Chat (#partner-portal-chat-root) belegt bereits unten rechts — darüber stapeln */
.sa-root.sa-stacked {
    bottom: 88px;
}

.sa-root * {
    box-sizing: border-box;
}

.sa-fab {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    border: 0;
    border-radius: 999px;
    background: linear-gradient(135deg, #6d28d9, var(--sa-primary));
    color: #fff;
    padding: 12px 18px;
    box-shadow: var(--sa-shadow);
    cursor: pointer;
    font-weight: 600;
}

.sa-fab:hover,
.sa-fab.sa-fab-open {
    background: linear-gradient(135deg, #5b21b6, var(--sa-primary-dark));
}

.sa-fab:focus-visible {
    outline: 3px solid rgba(31, 79, 214, 0.4);
    outline-offset: 2px;
}

.sa-panel {
    width: 420px;
    max-width: calc(100vw - 48px);
    height: min(640px, calc(100vh - 140px));
    display: flex;
    flex-direction: column;
    background: var(--sa-bg);
    border: 1px solid var(--sa-border);
    border-radius: 16px;
    box-shadow: var(--sa-shadow);
    overflow: hidden;
}

.sa-panel[hidden] {
    display: none;
}

.sa-header {
    display: flex;
    align-items: center;
    gap: 4px;
    padding: 12px 12px 12px 16px;
    border-bottom: 1px solid var(--sa-border);
    background: var(--sa-panel);
}

.sa-titles {
    flex: 1;
    min-width: 0;
}

.sa-title {
    font-weight: 700;
    font-size: 15px;
}

.sa-subtitle {
    color: var(--sa-muted);
    font-size: 12px;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.sa-icon-button {
    border: 0;
    background: transparent;
    color: var(--sa-muted);
    width: 34px;
    height: 34px;
    border-radius: 8px;
    cursor: pointer;
}

.sa-icon-button:hover {
    background: #e5e9f2;
    color: var(--sa-text);
}

.sa-messages {
    flex: 1;
    overflow-y: auto;
    padding: 16px;
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.sa-welcome {
    color: var(--sa-muted);
}

.sa-quick-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
}

.sa-message {
    display: flex;
    flex-direction: column;
    gap: 6px;
    max-width: 100%;
}

.sa-user {
    align-items: flex-end;
}

.sa-assistant {
    align-items: stretch;
}

.sa-bubble {
    padding: 10px 12px;
    border-radius: 12px;
    line-height: 1.45;
    overflow-wrap: anywhere;
}

.sa-user .sa-bubble {
    max-width: 85%;
    background: var(--sa-primary);
    color: #fff;
    white-space: pre-wrap;
    border-bottom-right-radius: 4px;
}

.sa-assistant .sa-bubble {
    background: var(--sa-panel);
    border: 1px solid var(--sa-border);
    border-bottom-left-radius: 4px;
}

.sa-bubble p {
    margin: 0 0 8px;
}

.sa-bubble p:last-child,
.sa-bubble ul:last-child,
.sa-bubble ol:last-child {
    margin-bottom: 0;
}

.sa-bubble ul,
.sa-bubble ol {
    margin: 0 0 8px;
    padding-left: 20px;
}

.sa-bubble code {
    background: #e5e9f2;
    color: #b42318;
    padding: 1px 4px;
    border-radius: 4px;
    font-size: 12.5px;
}

.sa-bubble pre {
    background: #1f2937;
    color: #f9fafb;
    padding: 8px 10px;
    border-radius: 8px;
    overflow-x: auto;
    font-size: 12.5px;
}

.sa-bubble pre code {
    background: transparent;
    color: inherit;
    padding: 0;
}

.sa-bubble a {
    color: var(--sa-primary);
}

.sa-bubble table {
    border-collapse: collapse;
    font-size: 12.5px;
    margin-bottom: 8px;
}

.sa-bubble th,
.sa-bubble td {
    border: 1px solid var(--sa-border);
    padding: 3px 6px;
}

.sa-bubble.sa-error {
    background: #fef3f2;
    border-color: #fecdca;
    color: var(--sa-danger);
}

.sa-bubble-pending {
    width: 64px;
}

.sa-typing {
    display: inline-block;
    width: 36px;
    height: 10px;
    background:
        radial-gradient(circle closest-side, var(--sa-muted) 90%, transparent) 0 50% / 10px 10px no-repeat,
        radial-gradient(circle closest-side, var(--sa-muted) 90%, transparent) 50% 50% / 10px 10px no-repeat,
        radial-gradient(circle closest-side, var(--sa-muted) 90%, transparent) 100% 50% / 10px 10px no-repeat;
    animation: sa-typing 1s infinite linear alternate;
}

@keyframes sa-typing {
    from { opacity: 0.35; }
    to { opacity: 1; }
}

.sa-note {
    color: var(--sa-muted);
    font-size: 12px;
}

/* Schritte */

.sa-steps {
    font-size: 12.5px;
    color: var(--sa-muted);
}

.sa-steps > summary {
    cursor: pointer;
    user-select: none;
}

.sa-step-list {
    list-style: none;
    margin: 6px 0 0;
    padding: 0 0 0 4px;
    border-left: 2px solid var(--sa-border);
}

.sa-step {
    padding: 2px 0 2px 8px;
}

.sa-step-line {
    display: flex;
    align-items: center;
    gap: 6px;
}

.sa-step-icon {
    flex: none;
}

.sa-step-done .sa-step-icon {
    color: var(--sa-success);
}

.sa-step-failed,
.sa-step-failed .sa-step-icon {
    color: var(--sa-danger);
}

.sa-step-label {
    flex: 1;
    color: var(--sa-text);
}

.sa-step-failed .sa-step-label {
    color: var(--sa-danger);
}

.sa-step-duration {
    flex: none;
    font-variant-numeric: tabular-nums;
}

.sa-step-summary {
    margin-left: 20px;
}

.sa-step-items {
    margin: 2px 0 0 20px;
    padding-left: 14px;
}

/* Ticket-Karte */

.sa-ticket {
    border: 1px solid var(--sa-border);
    border-radius: 12px;
    padding: 12px;
    background: #fff;
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.sa-ticket .form-label {
    margin: 6px 0 0;
    font-size: 12px;
    color: var(--sa-muted);
}

.sa-ticket-title {
    font-weight: 600;
}

.sa-ticket-actions {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-top: 8px;
}

.sa-ticket-hint {
    color: var(--sa-muted);
    font-size: 12px;
}

.sa-ticket-error {
    color: var(--sa-danger);
    font-size: 12.5px;
    margin-top: 6px;
}

.sa-ticket.sa-ticket-sent {
    display: block;
    background: #ecfdf3;
    border-color: #abefc6;
    color: var(--sa-success);
}

/* Eingabe */

.sa-composer {
    display: flex;
    align-items: flex-end;
    gap: 8px;
    padding: 10px 12px 4px;
    border-top: 1px solid var(--sa-border);
}

.sa-input {
    flex: 1;
    resize: none;
    max-height: 140px;
    font-size: 14px;
}

.sa-send,
.sa-stop {
    flex: none;
    height: 38px;
}

.sa-send[hidden],
.sa-stop[hidden] {
    display: none;
}

.sa-disclaimer {
    padding: 0 12px 10px;
    color: var(--sa-muted);
    font-size: 11px;
}

@media (max-width: 575.98px) {
    .sa-root {
        right: 12px;
        bottom: 12px;
        left: 12px;
    }

    .sa-root.sa-stacked {
        bottom: 72px;
    }

    .sa-panel {
        width: 100%;
        max-width: none;
        height: calc(100vh - 100px);
    }
}